Privacy Policy for Rhapsody Talent
Rhapsody Talent (referred to as "we," "our," or "us") is committed to protecting the privacy and security of the personal data of our website visitors and clients. This Privacy Policy describes how we collect, use, process, and disclose your information when you visit our online platform, engage with our services, or interact with us.
We provide HR services tailored for the music industry, including employee relations, talent acquisition, performance management, training and development, and HR consulting.
1. Information We Collect
We collect various types of information from and about users of our online platform and those who engage with our services, including:
- Personal Identification Information: This may include your name, email address, phone number, professional title, company name, and other contact details when you inquire about our services, subscribe to our newsletters, or engage with our HR consulting.
- Professional and Employment Data: In the context of our HR services (e.g., talent acquisition, performance management), we may collect professional experience, education, skills, and other relevant career information. This is typically provided directly by you or by a client employer with your consent during our service delivery.
- Technical Data: This includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform.
- Usage Data: Information about how you use our online platform, products, and services, such as pages viewed, time spent on pages, and navigation paths.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Collect Your Information
We collect information through various methods, including:
- Direct Interactions: You may give us your identity and contact data by filling in forms on our online platform, corresponding with us by post, email, or phone, or networking at events. This includes when you inquire about our services, request a consultation, or provide feedback.
- Automated Technologies or Interactions: As you interact with our online platform, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, search information providers, publicly available professional networking sites, and client referrals in the context of HR service delivery.
3. How We Use Your Information
We use your personal data for the following purposes and rely on the following legal bases for processing:
- To Provide and Manage Our Services: To deliver our HR services, including employee relations, talent acquisition, performance management, training and development, and HR consulting. (Legal Basis: Performance of a contract with you or to take steps at your request before entering into a contract; Legitimate interests to provide our services effectively).
- To Respond to Your Inquiries: To respond to your questions, comments, and requests for information about our services. (Legal Basis: Performance of a contract with you or to take steps at your request before entering into a contract; Legitimate interests to respond to inquiries and promote our services).
- To Operate and Improve Our Online Platform: To ensure content is presented in the most effective manner for you and your device, to administer our online platform, for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes. (Legal Basis: Legitimate interests to run our business, provide administrative and IT services, network security, prevent fraud, and in the context of a business reorganisation or group restructuring exercise).
- For Marketing and Communication: To send you updates, newsletters, marketing materials, and other information related to our services that may be of interest to you, in accordance with your preferences. (Legal Basis: Consent, where required; Legitimate interests to develop our services and grow our business).
- To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests. (Legal Basis: Compliance with a legal obligation).
4. Disclosure of Your Information
We may share your personal data with the following categories of recipients:
- Service Providers: Third-party vendors and service providers who perform services on our behalf, such as IT infrastructure providers, web hosting, analytics, and professional advisers.
- Clients and Employers: For talent acquisition and other HR consulting services, and with your explicit consent, we may share relevant professional data with prospective employers or current clients.
- Legal and Regulatory Authorities: When required by law or judicial process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
5. International Transfers
Your personal data may be transferred to, and processed in, countries other than the country in which you are resident. We will ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable data protection laws. This includes ensuring that such transfers comply with GDPR requirements, for instance, by using standard contractual clauses approved by the European Commission.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Data Protection Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.
- Lodge a complaint with a supervisory authority (e.g., the Information Commissioner’s Office in the UK).
To exercise any of these rights, please contact us using the contact details provided below.
9. Third-Party Links
Our online platform may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our online platform, we encourage you to read the privacy notice of every website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
Rhapsody Talent
13 Crossan Road
UK, BT34 2HY
United Kingdom